![]() ![]() Set up Exchange Online for Modern Authentication:.For 2013 and newer this can happen when Modern authentication was disabled (either in Exchange Online in your tenant, in Outlook locally, or both). When using Edge browser/Edge Preview, or Chrome with the Microsoft Account AddIn, the device might work as second factor in this scenario.įinally, if all above fails, you can open a support ticket using this form: or via is only true for Outlook versions older than 2013. The 2nd aspect is that you can now actually backup & recover accounts in the app - though I guess this also comes to late.Īnother option could be to attempt sign in with this account to a Win10 device that has a TPM - and the device has Windows Hello for Business set up (for the global admin account) or is AzureAD (hybrid) joined (with the global admin account and MFA was enabled during registration). I know it is maybe to late for this guidance now, this is still one part of the answer though - and hopefully avoid other following this thread having the same problem. If there is any other admin account, this admin can reset the MFA registration status This guidance is applicable also to CSP, with the only difference that in a CSP tenant you can not exclude any account for MFA completely. Having at least two admin accounts, and each global admin having more then one autentication method or more then one app registered for MFA would be always strongely recommended. So you have only one global admin account in your tenant? You have only set up one authentication method? ![]()
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